Appian-D2Link Connect, which connects certain Appian software products with version one of Trimble’s D2Link driver mobile workflow solution, will no longer support communications between D2Link v1 and Appian DRTrack, Appian Daily Planner, or Appian Resource Calendar. Any existing integrations through Appian-D2Link Connect will be disabled.


If you have not migrated to a supported integration partner, you will no longer be able to export routes to D2Link, receive arrival/departure events, have line item, order, stop or route forms completed or receive GPS pings from D2Link. 


When 

January 15, 2026 


Why 

We have elected to depreciate the legacy integration and shift resources to support the new Smart Workflow-Appian integration. As a result, support for Appian-D2Link Connect will be ending.


FAQs

Is D2Link v1 being replaced by a new product?

Yes - a successor product, Trimble Smart Workflow, was released. Trimble Smart Workflow is Trimble’s new driver mobile workflow solution. We also introduced a new integration between Smart Workflow and Appian, the Smart Workflow-Appian Integration, as a replacement for D2Link-Appian Connect. 


What are the benefits of using Trimble Smart Workflow? 

Trimble Smart Workflow is Trimble’s premier offering for driver workflow for fleet management solutions.


Key Features of Trimble Smart Workflow:


  • Modern app supporting latest versions of Android OS and Android devices.
  • Easy to Use Workflow Framework: Utilize our intuitive drag & drop workflow builder to create and maintain standard procedures with modular workflows.
  • Rapid Deployment: Change and publish workflows to your fleet in minutes.
  • Driver-Friendly Task Organization: Walk drivers through different tasks depending on the type of stop or your customer’s needs.
  • Enhanced Mapping: Drivers see stops and roads in context, exactly what Dispatch sees, reducing time spent on the phone.
  • Mobile Dispatch: Manage dispatch operations directly from your mobile device.
  • Electronic Proof of Delivery (ePOD): Streamline data capture and proof of delivery processes including capturing pictures and signatures.
  • CoPilotⓇ Commercial Navigation: Integrated navigation for precise last mile guidance including use of polygonal geofencing for even more precise arrival/departure vents.
  • Requires a separate subscription
  • Better Communication: Real-time updates on routes, orders, and ETAs. Seamlessly connect Driver and Dispatch to eliminate confusion.


Will there be a cost to migrate to SmartWorkflow? 

Trimble Smart Workflow and the Smart Workflow-Appian Integration are offered as add-on subscriptions alongside Appian software. See your sales representative to develop a customized Trimble Smart Workflow migration quote for you.


What do I need to do to migrate? 

Contact your sales representative to discuss your options to migrate from D2Link to Trimble Smart Workflow. 


Will this require me to upgrade our Appian software? 

Trimble recommends that customers update the latest version upon publication of each new release. Trimble Smart Workflow has a minimum DRTrack version requirement of 2024.1 and is compatible with newer versions of Android 10 or later. iOS Compatibility is not supported at the moment. 


How do I get support? 

If you have any questions or need further assistance, contact our sales team at andrew_nuxoll@trimble.com.